Terms of Service  |  Privacy Policy  |  Data Processing Policy

Terms of Service

Effective Date: July 15, 2025  |  Last Updated: July 15, 2025

These Terms of Service (“Terms”) govern your access to and use of the GymBot software application and related services (“Service”) provided by Jack Solutions LLC (“Company,” “we,” “us”). By subscribing to or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

2. Account & Eligibility

You must be at least 18 years old and authorized to bind the subscribing entity. You are responsible for maintaining the confidentiality of your license key and all activity under your account.

3. Subscription Plans & Billing

All plans include a 14-day free trial. After the trial, your payment method on file will be charged the applicable monthly fee on a recurring basis via Stripe. You may cancel at any time from your Stripe billing portal; cancellation takes effect at the end of the current billing period.

We reserve the right to adjust pricing with at least 30 days’ written notice. Continued use after the price change constitutes acceptance.

4. Usage Limits

Each plan includes usage quotas (AI responses, outbound calls, campaign messages, etc.) as described on our website. Exceeding quotas may result in throttled access until the next billing cycle.

5. License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and operate the Software on hardware you own or control, solely for your internal business operations.

6. Acceptable Use

You agree not to:

7. Customer Data

You retain all ownership of data you input or generate through the Service (“Customer Data”). We process Customer Data solely to provide the Service and as described in our Privacy Policy and Data Processing Policy.

8. Third-Party Integrations

The Service integrates with third-party platforms (ClubOS, Stripe, Google, Facebook/Meta, etc.). Your use of those platforms is governed by their respective terms. We are not responsible for third-party service availability or their handling of your data outside the Service.

9. Intellectual Property

All right, title, and interest in the Service (excluding Customer Data) remain with Jack Solutions LLC. You may not use our trademarks without prior written consent.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JACK SOLUTIONS LLC’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

12. Indemnification

You agree to indemnify and hold harmless Jack Solutions LLC from claims arising from (a) your use of the Service, (b) your breach of these Terms, or (c) your violation of applicable law.

13. Termination

Either party may terminate the subscription at the end of the current billing period. We may suspend or terminate your access immediately for material breach. Upon termination, your license to the Software ends and you should uninstall it. We will retain Customer Data for 30 days after termination, after which it may be deleted.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Wisconsin, USA, without regard to conflict-of-law provisions. Any disputes shall be resolved in the state or federal courts located in Wisconsin.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least 14 days before taking effect.

16. Contact

Jack Solutions LLC
Email: j.mayo@jacksolutionsllc.com
Website: www.jacksolutionsllc.com